Knowledge Base

News, Updates & Guides

Stay up to date with the latest product releases, practical how-tos, and insights from the WDC Studio team.

No-Code Marketing Automation: How Teams Launch Campaign Flows Without Developers

No-Code Marketing Automation: How Teams Launch Campaign Flows Without Developers

Launch campaign flows without developer dependency by choosing triggers, actions, segments, channels and reporting checks in one place.

Marketing Automation Reports: Measuring Delivery, Opens, Queue and Contact-Level Results

Marketing Automation Reports: Measuring Delivery, Opens, Queue and Contact-Level Results

Measure automation delivery, non-delivery, daily volume, opens and contact-level results so each campaign flow can improve over time.

Automation Dashboards: Which KPIs Marketing Teams Should Watch Every Day

Automation Dashboards: Which KPIs Marketing Teams Should Watch Every Day

See which automation dashboard KPIs help teams monitor sends, opens, active scenarios, queue status and recent campaign activity.

POS Sales Reports: What Retail Teams Should Track Across Registers and Cashiers

POS Sales Reports: What Retail Teams Should Track Across Registers and Cashiers

Understand which POS sales reports help retail teams track registers, cashiers, payment flow, store performance and operational accountability.

AI Product Recommendations at Checkout: How Hot Deals Can Grow Basket Value

AI Product Recommendations at Checkout: How Hot Deals Can Grow Basket Value

Learn how checkout-based AI product recommendations and Hot Deals can increase basket value while keeping the cashier flow fast and relevant.

What Is WDC POS? A Practical Guide to Modern Retail Checkout

What Is WDC POS? A Practical Guide to Modern Retail Checkout

Explore how WDC POS brings fast checkout, loyalty, payments, reports and AI product recommendations into one retail POS workflow.

Email Template Reporting: Opens, Clicks, and Learning

Email Template Reporting: Opens, Clicks, and Learning

Improve email template reporting with open rates, click rates, block performance, device behavior, campaign notes, and clearer learning.

Seasonal Campaign Email Template Library

Seasonal Campaign Email Template Library

Organize a seasonal campaign email template library for holidays, launches, promotions, newsletters, product grids, and repeatable workflows.

Ecommerce Email Templates That Convert

Ecommerce Email Templates That Convert

Plan ecommerce email templates for product launches, promotions, abandoned carts, loyalty messages, mobile CTAs, and revenue reporting.

What is an Email Template Manager?

What is an Email Template Manager?

Learn what an email template manager does, why teams need reusable templates, and how WDC Studio helps organize responsive email production.

Abandoned Cart Automation: Recovering Sales with Timely Follow-Up

Abandoned Cart Automation: Recovering Sales with Timely Follow-Up

Use abandoned cart automation to follow up with shoppers while intent is still fresh and track recovery performance from clear reports.

Post-Purchase Automation: Turning First Orders into Repeat Customers

Post-Purchase Automation: Turning First Orders into Repeat Customers

Turn a completed order into better follow-up with post-purchase emails, WhatsApp updates, SMS reminders and product suggestions.

Email, SMS and WhatsApp Automation: Building Multi-Channel Customer Journeys

Email, SMS and WhatsApp Automation: Building Multi-Channel Customer Journeys

Build multi-channel customer journeys that use email, WhatsApp and SMS at the right moment instead of sending every message everywhere.

Using WDC Studio for WhatsApp Marketing: Campaigns, Speed Control and Reporting

Using WDC Studio for WhatsApp Marketing: Campaigns, Speed Control and Reporting

Learn how WDC WhatsApp Marketing helps teams plan useful WhatsApp campaigns with rich content, sending speed control and contact-level reporting.

WhatsApp Marketing Consent and Trust: Building Campaigns Customers Welcome

WhatsApp Marketing Consent and Trust: Building Campaigns Customers Welcome

Use this WhatsApp marketing consent guide to improve WhatsApp campaign planning, message quality, audience relevance and post-send measurement.

WhatsApp Marketing for E-Commerce: From Product Discovery to Repeat Purchase

WhatsApp Marketing for E-Commerce: From Product Discovery to Repeat Purchase

Use this WhatsApp marketing for e-commerce guide to improve WhatsApp campaign planning, message quality, audience relevance and post-send measurement.

Connecting Retail POS and E-Commerce: Building One Customer Experience

Connecting Retail POS and E-Commerce: Building One Customer Experience

Learn how connecting retail POS and e-commerce creates one customer view across stores, online accounts, loyalty, reporting and checkout data.

Second Screen, Receipt Coupons and Gift Cards: POS Touchpoints After the Sale

Second Screen, Receipt Coupons and Gift Cards: POS Touchpoints After the Sale

Use POS touchpoints after payment to support loyalty, gift cards, receipt coupons, second-screen messages and stronger in-store engagement.